Quality score is an important metric when it comes to assessing the quality of a website or application. It takes into account factors such as page speed, security, and content quality. But which of the following items is not a component of the quality score? A. Page load time B. Security measures C. Inbound links D. Bounce rate

Traffic congestion

Quality Score is not a component of traffic congestion.

Poor customer service

Quality scores are important for businesses in order to determine which customers to keep and which ones to lose. In order to calculate a quality score, businesses look at various factors, including customer service. However, some customers may not be satisfied with the quality of service they receive, even if the product or service is of high quality. Poor customer service can detract from the overall quality of a business. Customers may be unhappy with the way they are treated, or they may not have any satisfaction with the product or service. Poor customer service can also lead to lost customers and negative word-of-mouth reviews.

In order to ensure that customers are happy with their experience, businesses should make sure that their customer service is up to par. The following items are not components of the quality score: price, delivery time, and accuracy of information provided about the product or service.

Low satisfaction rates

Quality scores are not solely based on customer satisfaction rates. There are other factors that go into a quality score, such as the time it takes to resolve a complaint, how frequently complaints are filed, and how responsive the company is to complaints.

One of the items that do not comprise of quality score is the number of complaints filed. This is because customers who have had a negative experience may choose not to file a complaint in order to maintain good relations with their business. Quality scores take into account all aspects of customer service, not just whether or not a customer is satisfied with their purchase or interaction.

Poor quality products

Quality score is a term used in business to describe the level of quality of a product or service. It can be thought of as a measure of how consistent and high-quality the output is from a given business. There are many factors that contribute to quality scores, but some of the most important include customer satisfaction, efficiency, and punctuality.

One common measure of quality is customer satisfaction. This metric gauges whether or not customers are happy with the product or service they received. If a customer is dissatisfied with an item, it can have a significant impact on their overall satisfaction with the business. Efficiency is another key factor in determining the quality scores. This metric measures how well a business uses its resources to produce outputs that meet customer needs. For example, if a business takes too long to deliver an order or responds slowly to customer inquiries, this could negatively affect its efficiency rating.

Punctuality is also important when it comes to quality scores. This metric measures how often a company meets its deadlines for deliveries and responses to customer inquiries. If a company falls behind on its promises, this can lead to negative reviews and lower quality score ratings.

Bad Reputation

Quality score is not a component of reputation. A quality score is a metric used to measure the quality of a website or app. It is not related to how well a site or app is perceived by its users.


Quality score is an important metric that helps guide and optimize the design of a website. While there are many components that contribute to a quality score, one that is not typically considered is bounce rate. A high bounce rate can indicate poor user experience and could lead to lower rankings in search engine results. If you are looking to improve your website’s quality score, make sure to focus on reducing bounce rates as well as increasing other key metrics. Thanks for reading.

Frequently Asked Questions

Quality score is not a component of web quality

There is no universal definition of what constitutes “quality” on the web, so it’s difficult to say definitively which items are not part of the quality score. However, some common factors that might not be included in a quality score include loading time, site content, user experience, and search engine ranking.

Miles Jaxon
I am a wordpress developer, who has been programming for over 8 years. i have expertise in php, javascript, html and css. in addition to this, i also know seo and technical seo as well as how to make your website rank on google’s first page of search results.